Terms & Conditions

Disclaimer

Products are made using natural plant oils and butters and may contain traces of nut oils/butters which may cause allergic reactions in people with nut allergies. Please read the ingredients carefully before use.

Returns/Cancellation & Refund Policy 

Due to the personal nature of our products, we do not accept returns for change of mind. Should your order arrive damaged, please contact us at info@rawbotanicals.co.nz to arrange for a return/exchange.  You may cancel your order up to 24 hours after placing it, as long as the order has not shipped. Please email to info@rawbotanicals.co.nz request a cancellation.

Shipping 

Your order will ship via NZ Post and a tracking number will be provided.Most orders ship within 3 business days from completed payment